Privacy Policy
Effective Date: 19 October 2025
Last Updated: 22 October 2025
1. Introduction
Strikra Tactical (“Strikra™”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with us, or purchase our products.
By using our website or providing your personal information, you agree to the terms of this Privacy Policy.
2. Who We Are
Strikra Tactical is a South African retailer of optics, tactical gear, and firearm accessories, operating under Hydra Holdings (Pty) Ltd (Registration No. 2024/094580/07).
Strikra™ is a filed trademark application (No. 2025/36442) registered with the Companies and Intellectual Property Commission (CIPC).
Contact Details:
📧 contact@strikra.co.za
🌐 www.strikra.co.za
3. Information We Collect
We collect only the personal information necessary to provide our services and operate efficiently, including:
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- Personal identifiers (name, surname, email address, contact number)
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- Order and delivery details (physical address, order notes, payment confirmations)
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- Technical data (browser type, IP address, cookies, usage analytics)
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- Communication history (enquiries, emails, support requests)
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- Optional information (reviews, preferences, feedback)
4. How We Collect Information
We collect information:
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- Directly from you — through online forms, checkout pages, and direct communication;
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- Automatically — via cookies and analytics tools;
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- From third-party service providers — such as couriers and payment processors, when necessary to complete your transactions.
5. Purpose of Processing
Your personal information is processed for legitimate business and legal purposes, including:
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- Processing, fulfilling, and delivering orders;
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- Responding to enquiries or support requests;
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- Managing returns, exchanges, and warranties;
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- Sending order updates and transactional emails;
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- Improving website functionality and customer experience;
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- Complying with applicable laws and regulations.
6. Lawful Basis for Processing
We process personal information in terms of POPIA on the following lawful bases:
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- Consent (when you voluntarily provide information or opt in to marketing);
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- Contractual necessity (to fulfil your order or provide a requested service);
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- Legal obligation (to retain invoices or transaction records);
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- Legitimate interests (operational or security purposes).
7. Data Sharing and Disclosure
We do not sell or rent your personal information. Data is shared only when necessary with:
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- Couriers and logistics providers for order delivery;
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- Payment gateways (e.g., PayFast, Ozow) for transaction processing;
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- IT and security service providers for website maintenance;
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- Legal authorities, if required by law or court order.
All third-party processors are contractually bound to comply with POPIA.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law (e.g., financial recordkeeping).
When data is no longer required, it is securely deleted or anonymised.
9. Security Measures
We employ appropriate technical and organisational safeguards, including:
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- Encrypted data transmission (SSL/TLS);
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- Secure payment gateways;
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- Restricted internal access to data;
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- Regular system security reviews and backups.
While no system is completely secure, we take every reasonable step to protect your data from loss, misuse, or unauthorised access.
10. Your Rights Under POPIA
You have the right to:
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- Access the personal data we hold about you;
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- Request correction or deletion of inaccurate or outdated data;
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- Object to the processing of your information;
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- Withdraw consent for optional communications.
Requests may be directed to 📧 contact@strikra.co.za.
If unresolved, you may lodge a complaint with the Information Regulator (details below).
11. Cookies and Analytics
Our website uses cookies and similar technologies to:
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- Maintain site functionality (e.g., cart sessions, preferences);
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- Analyse traffic and improve performance.
You can disable cookies in your browser settings, but some website features may not function correctly. By continuing to use this site, you consent to the use of cookies as described in this policy.
12. Email and Marketing Communication
We send promotional emails or product updates only with your explicit consent (opt-in). You may unsubscribe at any time using the link in our emails or by contacting us directly. Transactional emails related to orders and receipts will still be sent as necessary.
13. Payments
All online payments are processed securely through third-party payment gateways such as PayFast and Ozow. Strikra™ does not collect, store, or have access to your card details or banking credentials.
14. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices, content, or security. We encourage users to review the privacy policies of any external sites they visit.
15. Children’s Privacy
Our products and services are intended for persons 18 years and older. We do not knowingly collect or process personal data from minors. If we become aware that such data has been collected, it will be promptly deleted.
16. Updates to This Policy
This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes.
The latest version will always be available on our website, with the last updated date indicated above.
17. Contacting Us
For any questions, requests, or privacy-related concerns, please contact:
📧 contact@strikra.co.za
🌐 www.strikra.co.za
If your concern remains unresolved, you may contact the Information Regulator of South Africa:
📩 inforeg@justice.gov.za
📞 010 023 5207